Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support for purchased items. After one year, license keys may be renewed.
Updates are included for free for one year. If you have a valid and active license key updates will be delivered automatically from the WordPress dashboard. If your plugin does not support automatic upgrades, then updates can be downloaded from your account page.
Support for purchased products is given up to one year after the purchase date. If you wish to get support after one year, you must renew your license key or purchase a new license for the product you wish to get support for.
If you have problems getting the product to work, we will be happy to provide a full refund within 30 days of the original purchase. After 30 days, no refunds will be given. Before a refund will be granted, you must allow us to try and help solve any problem you have by opening a refund request. See the full refund terms.