Homepage Support Tweet Wheel New license.

Topic Resolution: Resolved

This topic contains 6 replies, has 3 voices, and was last updated by  Tomasz 3 years, 2 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #2471

    manueldo
    Participant

    Hi, I had an open ticket in the old support system and I can´t access now.
    The ticket was about getting a new license for the plugin bought in Envato.

    The ticket was: [Ticket #661726]
    And the last response: Hi Manuel,
    If you register at https://tweet-wheel.com and let me know an e-mail that you’ve used I will take it from there for you!

    I have registered now, so please help me getting the new license so my plugin start working again.
    Thanks in advance.

    #2472

    Tomasz
    Keymaster

    Hey Manueldo,

    Sorry for the inconvenience caused by the other support system. We’ve announced at the beginning of January that it will be closed by the end of February.

    Would you mind replying to this ticket in a private message with your item purchase code and your Envato username, so I can double check your license is still valid, please? I will then transfer the outstanding time onto your account here.

    Thanks!

    #2473

    manueldo
    Participant
    This reply has been marked as private.
    #2478

    Tomasz
    Keymaster

    Hi Manueldo,

    This has been processed for you. You will find access to the plugin’s files and your license key in the account section.

    Let me know if you need any further help.

    Thanks!

    #2481

    manueldo
    Participant

    Thanks Tomasz, the license is active again!

    #2579

    adamngooddad
    Participant
    This reply has been marked as private.
    #2581

    Tomasz
    Keymaster

    Please open a new support ticket as this ticket has been resolved, so no further assistance will be received here.

    Thank you

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