Homepage Support Tweet Wheel License upgrade

Topic Resolution: Resolved

This topic contains 4 replies, has 2 voices, and was last updated by  Henrik Sachse 3 years, 5 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #3320

    Henrik Sachse
    Participant

    Hi,

    I would like to upgrade my 5$ test license to a 19$ yearly 1 site license starting from 26th of April. What do I need to do? I already cancelled the monthly 5$ paypal subscription. The first payment is valid until the 25th of April.

    Regards,
    Henrik

    #3325

    Tomasz
    Keymaster

    Hey Henrik!

    Thanks for writing in.

    If you would like to upgrade before your license expires, simply go to your Account > Licenses in the top navigation and click “View Upgrades” below the one you would like to level up. This of course requires an active license key to proceed.

    If you happen to not make it, it’s not a big problem! Just go ahead and purchase a new license key like you did the first time and update your plugin’s settings with the new key.

    If you face any issues, please do not hesitate to contact me! I am looking forward to hearing from you.

    Tomasz

    #3326

    Henrik Sachse
    Participant

    Hi Tomasz,

    thank you very much for your reply. I am about to order my license upgrade. But: we do not have a VAT number as we are a non profit organization. Without a VAT I cannot submit my order. How can I proceed?

    Best regards,
    Henrik

    #3329

    Tomasz
    Keymaster

    Hi Henrik,

    My deepest apologies for the inconvenience. I have disabled the required mark on the VAT number field, so you can proceed without it.

    Let me know if it works.

    Tomasz

    #3335

    Henrik Sachse
    Participant

    Hi Tomasz,

    thank you very much for your help. Now everything worked fine.

    Best regards,
    Henrik

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