Homepage › Support › Tweet Wheel › Envato purchase code exchange Topic Resolution: Resolved This topic contains 4 replies, has 2 voices, and was last updated by Tomasz 4 years, 3 months ago. Viewing 5 posts - 1 through 5 (of 5 total) Author Posts April 12, 2016 at 8:35 pm #2740 jakejulesParticipant Hello, I suppose you know the drill. Thank you 🙂 April 12, 2016 at 8:37 pm #2741 jakejulesParticipant This reply has been marked as private. April 13, 2016 at 12:27 am #2743 TomaszKeymaster Hello Jake, Thank you for getting in touch. I have looked up your sale by using the purchase code and it seems like your entitlement to support and upgrades with Envato have expired on 9th March 2016. For this reason I am unable to exchange your purchase code. You can simply renew your license and obtain the latest version of the plugin by signing up for one of available plans https://tweet-wheel.com/pricing/ Hope this explains the situation. However if you have any questions, please do let me know. Tomasz April 13, 2016 at 2:22 pm #2746 jakejulesParticipant Yeah, that totally makes sense, no worries 🙂 April 14, 2016 at 2:51 am #2754 TomaszKeymaster Hi Jake, Thank you for your understanding. Greatly appreciated. I will mark this ticket as resolved, but if you ever needed any assistance please feel free to create a new ticket. Thanks, Tomasz Author Posts Viewing 5 posts - 1 through 5 (of 5 total) You must be logged in to reply to this topic.