Homepage Support Tweet Wheel Envato purchase code exchange

Topic Resolution: Resolved

This topic contains 4 replies, has 2 voices, and was last updated by  Tomasz 3 years, 6 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #2740

    jakejules
    Participant

    Hello,

    I suppose you know the drill.

    Thank you 🙂

    #2741

    jakejules
    Participant
    This reply has been marked as private.
    #2743

    Tomasz
    Keymaster

    Hello Jake,

    Thank you for getting in touch.

    I have looked up your sale by using the purchase code and it seems like your entitlement to support and upgrades with Envato have expired on 9th March 2016. For this reason I am unable to exchange your purchase code.

    You can simply renew your license and obtain the latest version of the plugin by signing up for one of available plans https://tweet-wheel.com/pricing/

    Hope this explains the situation. However if you have any questions, please do let me know.

    Tomasz

    #2746

    jakejules
    Participant

    Yeah, that totally makes sense, no worries 🙂

    #2754

    Tomasz
    Keymaster

    Hi Jake,

    Thank you for your understanding. Greatly appreciated. I will mark this ticket as resolved, but if you ever needed any assistance please feel free to create a new ticket.

    Thanks,

    Tomasz

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