Homepage Support Tweet Wheel Emoji In Tweet Templates

Topic Resolution: Resolved

This topic contains 3 replies, has 2 voices, and was last updated by  Tomasz 1 year, 12 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #5098

    Amy Evans
    Participant

    Hello!

    If I add an emoji to my Tweet template, on save it disappears so I’m guessing it causes issues. Is there any way to get around this?

    Thank you!

    Amy

    #5099

    Tomasz
    Keymaster

    Hi Amy!

    Thanks for your message.

    We might be able to quickly release an update to the plugin that fixes your issue. Before we can do that, could you let us know exactly the emojis characters you tried to use? Was it “:)” or “(smile)” or … what format?

    We will try and reproduce the issue our end and find a solution to it for you.

    Thanks!

    #5100

    Amy Evans
    Participant

    Hi Tomasz,

    Thanks for your quick response! That’s cool, thank you.

    I tried copying and pasting them / adding them via my phone. Eg. ?. I did try the unicode too but Twitter doesn’t convert it. When using something like Buffer to schedule Tweets I just copy and paste from either the keyboard or a website like https://emojipedia.org/fire. Hope that helps.

    Thanks! Love this plugin.

    Amy

    #5102

    Tomasz
    Keymaster

    Hi Amy,

    As far as we can see this is something to do with WordPress database encoding (or encoding in general). That makes it quite difficult to track down. Plus emojis are browser-dependent meaning their rendering depends on which browser you are viewing them in. We’ve actually found some support threads on WordPress technical support forum in this matter, so we will use this to explain the behaviour and see what can be done about.

    We checked it ourselves and we actually could (sometimes) save templates with fonts without issues.

    http://imgur.com/a/8TH03

    However, for some reason, after random page reload or post re-save, they were disappearing.

    We apologise that this isn’t anything quick to fix.

    Let me know if we can help with anything else.

    Thanks,
    Tomasz

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