Homepage Support Tweet Wheel Can't see tweets on Twitter

Topic Resolution: Resolved

This topic contains 7 replies, has 3 voices, and was last updated by  beentee 6 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #2253

    Anonymous

    Hello!

    Great plugin, but I am having a small issue.

    The queue seems to send tweets are per schedule, but I can’t find them on my Twitter wall.

    Ideas?

    #2255

    Tomasz
    Keymaster

    Hi there!

    I am very sorry to hear something has broken my plugin, but I am sure we can get you back on tracks shortly.

    The latest release hasn’t really changed much in terms of tweeting as such (actually it hasn’t changed anything). Any issues that have recently popped out in our support system or this forum were due to either exceeding the tweet’s character limit, incorrect app permissions or other not necessarily plugin related mistake.

    It really seems like there are still some discrepancies in your app settings. On the app permissions screen the statement from Twitter is following:

    Changes to the application permission model will only reflect in access tokens obtained after the permission model change is saved. You will need to re-negotiate existing access tokens to alter the permission level associated with each of your application’s users.

    In short, you should regenerate your tokens in the Keys and Access Token tab, before re-authorising a plugin like Tweet Wheel again. Therefore would you mind following these steps:

    • De-authorise the plugin.
    • Go to Apps on desired Twitter account (the one that will receive tweets from the plugin)
    • Regenerate all tokens in your Twitter app that is Consumer Key & Secret and also Access Token & Access Token Secret
    • Paste all new four values in their relevant fields in the plugin authorisation screen. Hit Authorise.
    • Go to the Queue screen and click “Tweet Now”. Watch out for any errors. If none, check your Twitter wall. Give it a few seconds before giving a definitive judgment

    Looking forward to hearing from you.

    #2270

    Anonymous

    Hi,

    Thanks for your reply. It solved the problem!

    Consider the case solved 🙂

    #5867

    beentee
    Participant

    Hi,
    I have set up everything, but it does not automatically tweet according to the queue. When I press TWEET NOW, it tweets to the Twitter wall, but it is manual, isn’t it? Please help me with this.

    #5871

    Tomasz
    Keymaster

    Hi there,

    Thanks for your message. Let’s have a look…

    Please double check your schedule that it’s correctly set. The plugin needs to know when to tweet your content. You can find the schedule settings at Schedule tab on any queue screen.

    Also, please make sure your WP Cron is enabled. You can visit the Health Check tab and search for “Enabled” next to “WP Cron” line. If it’s disabled, please refer to WordPress docs how to enable it.

    Lastly, if you still can’t figure it out, feel free to share login details to your admin panel in a private response, so we can take a look ourselves.

    Thanks

    #5885

    beentee
    Participant
    This reply has been marked as private.
    #5916

    Tomasz
    Keymaster

    Hi there,

    Thank you for the details.

    All the settings look good, so there are a few things to consider:

    1) Does your website get any traffic? Your site needs to have regular visitors for WP Cron to fire and trigger the queue.

    2) It could be down to the timezone used for the website as well. If you go to Cron Events you’ll find “tweet_wheel_tweet” task (responsible for tweeting) scheduled far in the future (8 hours which is precisely your timezone). Unfortunately, the internal WordPress Cron job runs on UTC timezone.

    3) Plugin conflict. While there’s no upper limit to how many plugins you can have installed, you currently have 80 plugins active on your website which greatly slow it down plus they may impact on each other’s behaviour. Maybe try deactivating them one by one and see if Tweet Wheel resumes.

    Let me know if it makes sense.

    #5919

    beentee
    Participant

    The Tweet Wheel has suddenly started working. This morning, I have found tweets on my Twitter wall. Thank you for your help! Now, I just need to decide whether to buy the pro version. It would be really nice if I could see what a Woocommerce product tweet with a featured image would look like on a Twitter wall.

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