Homepage Support Tweet Wheel Automatic Credit Card Charge Option to TURN OFF MISSING

Topic Resolution: Resolved

This topic contains 1 reply, has 2 voices, and was last updated by  Tomasz 1 year, 6 months ago.

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  • Author
    Posts
  • #5676

    Mss Didi
    Participant

    Greetings,

    Where is the option to prevent automatic charges to My credit card? I did not authorize that option and I do not want it.

    Thank you.

    #5678

    Tomasz
    Keymaster

    Hi there!

    When you purchase a subscription it renews automatically. You should be able to cancel your subscription with Stripe (if you paid using CC) or with PayPal (if you paid with them). However, I don’t mind doing it on your behalf, too!

    Could you supply me with your current license key, so I can track you down in the system and cancel the automatic renewal, please?

    Thank you!

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